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Hello! 👋

I'm Nicole Cox,
a Content Designer & UX Writer

I’m a writer with 10 years of writing experience and 5 years of UX experience. Right now, I'm a Principal Associate, Content Design at Discover Financial Services.

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I use strategic end-to-end thinking, an abundance of common sense, an eagle eye for detail, personal empathy, and content alchemy to build and improve products, in honor of both the business and the user. My intrinsic curiosity and strong ability to create order out of chaos are what make me a valued team member and partner.

Experiences I've delivered:

Payment Programs

Bringing a web product to a mobile app and reimagining the experience through concepting and testing. 

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Income Data Capture

Building an engaging experience for customers to update their information in less clicks.

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Cash Into Checking

Renewing a legacy web product experience in the mobile app making it easier for customers to get the cash they need.

Thanks for stopping by! Want to connect?

© 2026 Nicole Cox. Created and customized through wix. 

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